FREQUENTLY ASKED QUESTIONS
What do the flashing lights indicate on the device when charging?
When the battery is low, the light tip will flash 10 times indicating a charge is needed. Please note: when the battery is fully exhausted the light tip will no longer illuminate.
The light tip will light up when the device is charging and will remain illuminated during charging.
When the device is fully charged, the light tip will flash 10 times indicating a full charge has been reached. The light tip will then turn off. If the device is plugged in to an active USB port and the light tip is not lit, it is fully charged.
When the device is fully charged and is plugged in to an active USB port, the light tip will flash 20 times and will then turn off.
How do I know when my battery is getting low and needs to be recharged?
We recommend charging your battery regularly to ensure the best experience. Ensure your battery is fully charged by regularly charging it after use.
How do I know the device is charged?
When the device is fully charged and is plugged in to an active USB port, the light tip will flash 20 times and will then turn off.
How long will the battery last?
A typical Li-ion battery will lose 20% of its capacity after 300 full cycles. It will continue to supply the same power, but will not last as long between charges.
How many puffs per cartridge?
It depends, about 300 puffs.
Many calculations go into determining how many puffs an individual cartridge will provide. The duration of your inhalation contribute a lot. We cannot guarantee the number of puffs available with each of our products.
How much cannabis contains a cartridge?
It depends, about 5 grams.
The amount of cannabis needed is intimately related to the plants from which the oil was produced. Crop conditions, air quality and water also affect yield. Finally the drying conditions are also taken into account.